03 | Onboarding: B2B Social Media Strategy

How social acts as a subtle “flanking strategy” that supports other sales touchpoints.

Knowledge | Onboarding

Questions Answered:

  1. What makes social media essential for B2B, given longer deal cycles?

  2. How does B2B social media budgeting differ from e-commerce or B2C?

  3. Why is a neglected social profile worse than no profile at all?

  4. How can different roles within a B2B organization use social media effectively?

  5. What is the primary goal of B2B social media if not direct sales?

Key Takeaways:

  • B2B social media is about sustained relationship-building, not instant conversions.

  • Maintaining an active, professional profile is crucial for credibility.

  • Budget expectations for B2B are lower than in direct-to-consumer marketing.

  • Social media can support various departments—HR, Sales, Executive Leadership.

  • The focus is on subtle, consistent visibility to remain top of mind over time.

What’s Covered:

  • The distinction between B2B social media strategies and those for e-commerce/B2C.

  • Why long sales cycles make social media a vital but understated marketing channel.

  • Best practices for creating a professional and consistent social media presence.

  • Appropriate budget allocations for B2B social media efforts.

  • Leveraging social channels for recruitment, internal celebrations, and more.

  • The importance of regularly updating your profiles to avoid diminishing brand credibility.

  • How social media supports other referral and sales touchpoints in B2B.